Do reps have to change how they work?
No. They sign in to the app once and keep calling from their own phone. If they want, they can press start on today’s queue and let the phone dial each customer in turn — but the recording and the call log are picked up either way.
Which phones does it work on?
Android handsets whose dialer records calls, which most do. Android has no API for call recording, so the app looks for the file the manufacturer’s dialer wrote. Where a phone will not cooperate, calls can be uploaded through the browser instead.
Is it a cloud dialer? Do we need new numbers?
No. Calls go out on the rep’s own SIM, from their own number. There is no per-minute charge and nothing to port.
What languages does it understand?
Calls are transcribed in the language they were spoken in. Hindi, English and the mix of the two are what it is built around; other languages, such as Marathi and Gujarati, are detected automatically by the speech model. Every word is searchable.
Does it work with WhatsApp?
Yes. Connect your WhatsApp Business number and conversations land in a shared inbox, with drafts written from the call. The number keeps working in the WhatsApp Business app on the owner’s phone, and messages sent from there show up too.
How do Facebook and Instagram lead ads reach the CRM?
An administrator connects the business’s Facebook Pages, chooses which lead forms to switch on and maps each question to a CRM field. New leads then arrive within seconds, with the campaign and ad that produced them. Instagram forms arrive through the linked Facebook Page.
Can we try it first?
Yes. Book a demo and we will run a handful of your own team’s recordings through it, so you can judge the result on real calls. When a free trial is on offer, the site shows it and you can start one yourself.
How does billing work?
Plans can be paid monthly, quarterly or yearly, depending on the plan. Every payment comes with a GST invoice you can download from inside the product, and extra users or usage can be added without changing plan.
Can it work with the CRM we already have?
Yes, in both directions. Leads can arrive by webhook from IndiaMART, JustDial, Facebook lead ads and your own forms, and outcomes are posted back — signed — to the system you keep as the record.
We run an agency. Can we resell it?
Yes — that is what the partner programme is for. You get your own branded console and sign-in page, set your own prices, invoice your clients in your own name, and earn on every payment they make. Tell us about your agency.